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Telephone Etiquette (HTML 5) Course
Category: Online Management/Leadership Training > Soft Skills
The main objective of this session is to help you learn about telephone etiquette. By the time the session is over, you should be able to understand why telephone etiquette is important in your job; project a professional image on the phone when you make and receive calls; handle holds, transfers...
Keywords: Telephone Etiquette, Telephone, etiquette
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Telephone Etiquette (HTML 5) The main objective of this session is to help you learn about telephone etiquette. By the time the session is over, you should be able to understand why telephone etiquette is important in your job; project a professional image on the phone when you make and receive calls; handle holds, transfers... more
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